> For the complete documentation index, see [llms.txt](https://fixerrors-now.gitbook.io/fixerrors-now-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://fixerrors-now.gitbook.io/fixerrors-now-docs/how-to-resolve-network-failures-its-not-down-but/how-to-resolve-network-failures-its-not-down-but-its-slow.md). # How to Resolve Network Failures: It’s Not Down But It’s Slow Are you seeing **NETWORK\_FAILURE, 0x8024402c, or 0x80244018** while using Windows Update? Your internet may be working normally, but Windows Update can still fail because of DNS, proxy, VPN, firewall, or network settings. ### Fix Error 0x8024402c This error is often related to DNS problems. Open **Command Prompt as Administrator** and run: ``` ipconfig /flushdns ipconfig /registerdns ipconfig /release ipconfig /renew ``` Restart your PC and try Windows Update again. ### Fix Error 0x80244018 Check your proxy and VPN settings. Go to: **Settings → Network & internet → Proxy** Turn off **Use a proxy server** if you do not need one. Also disconnect your VPN temporarily and check Windows Update. ### Reset Network Settings If the problem continues, open Command Prompt as Administrator and run: ``` netsh winsock reset netsh int ip reset netsh winhttp reset proxy ``` Restart your computer afterward. ### Check Windows Update Services Press **Win + R**, type `services.msc`, and press Enter. Make sure these services are running: * **Windows Update** * **Background Intelligent Transfer Service (BITS)** ### Final Tip If your internet is **not down but Windows Update is slow or failing**, check DNS, proxy, VPN, firewall, and Windows Update services first. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://fixerrors-now.gitbook.io/fixerrors-now-docs/how-to-resolve-network-failures-its-not-down-but/how-to-resolve-network-failures-its-not-down-but-its-slow.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.